Our Policies

Check Out:

Check out time is 11:00 a.m.
After this time, you will be charged the full day for your departure day.


Cancellations must be made 72 hours prior to your reserved arrival date. If we do not receive 72 hours’ notice, you will be charged for the dates that you had reserved unless the run is filled.

Reservations on major holidays require a non-refundable deposit and 7 days’ cancellation notice

If you shorten your reservation, please be advised that we require 48 hours’ notice or you will be charged for the run until it is filled.

Restricted Breeds:

For liability reasons, Starr Pet Resort is unfortunately unable to accept any of the following fighting breeds:

  • American Staffordshire Terrier
  • Pit Bull Terrier
  • Staffordshire Bull Terrier

Please Contact Us with any questions on our policies.